Privacy Policy
At First Call Motorhome Repairs, we are committed to protecting the privacy of anyone using our website and the confidentiality of any information that you might provide us with. The purpose of this statement is to set out how we use any personal information that we may obtain from you.
Use and collection of personal information
In general you can visit our website without telling us who you are and without revealing any information about yourself. If, however, you choose at any time to register for our newsletter you will be asked to provide certain information such as your contact details. We will store this data and hold it on computer or otherwise.
We may use information that you provide:
- To register you with our website and to administer it
- For assessment and analysis, e.g. marketing, customer and service analysis, to enable us to review, develop and improve our services
Cookies
A cookie is an element of data that a website can send to your browser which may then store it on your system. Some cookies are necessary for the functioning of the website. If you wish, you can usually adjust your browser so that your computer does not accept any cookies. Please remember cookies do not contain confidential information, such as your home address, telephone number or credit card details.
We use Google Analytics to help us understand how visitors interact with our website. Google Analytics uses cookies and similar technologies to collect information about your visit, including but not limited to:
- Pages you view
- Your interactions with features and content on the site
- Time spent on the site
- IP address (anonymised)
- Browser type
- Device type
This information helps us analyse website traffic, enhance user experience, and improve our services.
Data Collection and Processing
Google Analytics collects data in an anonymised fashion, ensuring that no personally identifiable information (PII) is tracked. The data collected may include your IP address, which is anonymised before being processed, along with device, browser, and interaction data. The information collected is processed by Google in accordance with their Privacy Policy and is stored on Google servers in the United States and other countries.
We do not use the data collected through Google Analytics for identifying individual users or for advertising purposes. No PII (such as name, email address, or payment information) is collected or stored by Google Analytics.
General
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at: repair@firstcallmotorhomes.co.uk or write to us at: First Call Motorhome Repair, Unit 2 Holton Road, Holton Heath Trading Estate, Poole, BH16 6LT. We may make a small charge for this service.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate
